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Showing posts with the label IP telephony
Unified Communications  (UC) is the integration of real-time, enterprise, communication services such as  instant messaging  (chat),  presence information , voice (including  IP telephony ), mobility features (including extension mobility and single number reach), audio, web &  video conferencing , fixed-mobile convergence (FMC),  desktop sharing , data sharing (including web connected electronic interactive whiteboards ),  call control  and speech recognition  with non-real-time communication services such as  unified messaging  (integrated  voicemail ,  e-mail , SMS  and  fax ). UC is not necessarily a single product, but a set of products that provides a consistent unified user-interface and user-experience across multiple devices and media-types. [ 1 ] In its broadest sense, UC can encompass all forms of communications that are exchanged via a network to include other forms of communications such as  Internet Protocol Television  (IPTV) and  digital signage  Communications as t